Hi, I'm Stephanie 👋

I uncover insights that drive product and business success.

My work

About me

MIXED-METHODS USER RESEARCH: INTERNAL DATA ANALYSIS, SURVEY, USER INTERVIEW

Understanding user behavior and sentiment to increase client deposits

Case study

Wealthfront

MIXED-METHODS USER RESEARCH: SURVEY, USER INTERVIEW

Understanding user behavior and sentiment to increase client referrals

Case study

Wealthfront

META-ANALYSIS - AI TOOLS

Meta-analysis of internal research data to enhance AI product direction and strategy

Case study

Unity

EVALUATIVE RESEARCH - E-COMMERCE

EVALUATIVE RESEARCH -
E-COMMERCE

User testing to improve the checkout experience

Case study

Robolink

Ways of working 💡

Some skills that I leverage to uncover user insights

Competitive analysis

I evaluate competitors to identify strengths, weaknesses, and opportunities to gain an edge.

Competitive analysis

I evaluate competitors to identify strengths, weaknesses, and opportunities to gain an edge.

Data analysis / SQL

I analyze and triangulate data to uncover and confirm insights that support informed decisions.

Data analysis / SQL

I analyze and triangulate data to uncover and confirm insights that support informed decisions.

Frameworks

I develop frameworks from insights to communicate findings and help the team use consistent language.

Frameworks

I develop frameworks from insights to communicate findings and help the team use consistent language.

Participatory design

I involve users in the design process to ensure their needs and ideas shape the final product.

Participatory design

I involve users in the design process to ensure their needs and ideas shape the final product.

Prototyping

I customize and modify prototypes for user research to optimize feedback collection.

Prototyping

I customize and modify prototypes for user research to optimize feedback collection.

Stakeholder management

I engage and align with stakeholders to ensure research drives strategic decisions and meet business objectives.

Stakeholder management

I engage and align with stakeholders to ensure research drives strategic decisions and meet business objectives.

Storytelling

I communicate insights clearly and inspire user empathy and actionable outcomes.

Storytelling

I communicate insights clearly and inspire user empathy and actionable outcomes.

Surveys

I collect broad user opinions to identify trends and patterns.

To make outstanding UX work, it still needs polished visual design in which I excel as well.

Surveys

I collect broad user opinions to identify trends and patterns.

Thematic analysis

I identify and analyze key patterns in user data to uncover core themes.

To make outstanding UX work, it still needs polished visual design in which I excel as well.

Thematic analysis

I identify and analyze key patterns in user data to uncover core themes.

Usability testing

I evaluate designs with real users to refine usability and functionality.

Usability testing

I evaluate designs with real users to refine usability and functionality.

User interviews

I quickly establish rapport with clients to get into the nitty gritty of their sentiments.

Workshop facilitation

I spearhead workshops to promote cross-functional ideation and brainstorming.

I conduct workshops to come up with new ideas and to promote cross-functional ideation.

Workshop facilitation

I spearhead workshops to promote cross-functional ideation and brainstorming.

Reviews 💖

Aw, shucks. Here are what others have to say about working with me.

"We were lucky to have Stephanie at Wealthfront… and the company she decides to work for next will be fortunate to have her on their team. She brings incredible passion and ownership to her research craft, always advocating for the best approach to help teams answer the most important questions."

-Ryan A., Research Manager

"Stephanie has an "owners mentality", such that she deeply cares about her team, the company she works for, and everyone's success. She'll always go above and beyond to ensure that. In her time at Wealthfront, Stephanie produced top-notch research that impacted multiple areas in the company."

-Noam S., Director of User Research

I met Stephanie while I was leading Wealthfront’s Growth org, and I was immediately impressed by her proactiveness when she reached out to me to identify UXR opportunities for our team. That was the start of an amazing partnership as Stephanie was a leader in helping generate insights across Wealthfront’s Investing, Banking, and Referrals products to drive new user growth. Stephanie’s passion for user research, growing her skillset, and communicating insights was inspiring, and truly helped our team build better products. She champions customer empathy in all of her work. From presenting to Wealthfront's CEO, Chairman, and executive team, to jumping on calls with individual research subjects, Stephanie also has an uncanny ability to context switch both across subjects and levels of detail seamlessly… Any company would be lucky to have Stephanie as a UXR leader.

-Ben K., Product and Growth Leader

"Stephanie's swift adaptation and understanding of the technical details of our products made our collaboration highly effective and allowed her to dive straight into research. She excelled at translating complex user insights into clear, actionable steps that respected our engineering constraints and tight deadlines."

-Yazan A., Software Engineering Manager

Hi, I'm Stephanie! 👋

I am a Senior User Researcher with 5+ years of experience in fintech, edtech, and AI. As a user researcher, I'm passionate about building meaningful products and tackling complex research questions that unpack the nuance in human behavior. I excel at blending an entrepreneurial spirit with deep research methodologies to drive product innovation and business growth.

When I am not busy doing research, I am exploring local coffee shops, searching for the best ice cream in town, and balancing it all out by running, cycling, and dancing.